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Withdrawal from Contract Form
(in accordance with Article 6 of Directive 2011/83/EU and relevant consumer protection laws)
Exercising the right to withdraw from a distance contract within 14 days of receiving the goods
Customer details:
- Full name:
…………………………………………………….. - Address:
…………………………………………………….. - Phone:
…………………………………………………….. - Email:
……………………………………………………..
Order details:
- Order number:
…………………………………………………….. - Date of purchase:
…………………………………………………….. - Date of receipt:
…………………………………………………….. - Returned product(s):
……………………………………………………..
Reason for return (optional):
………………………………………………………………….
Refund method:
☐ Bank transfer
IBAN: …………………………………………………
☐ Other (please specify):
……………………………………………………..
Declaration:
I hereby exercise my right to withdraw from the distance contract and request a refund for the product(s) listed above.
Date: ……………………………………
Signature (only for printed form):
……………………………………………………..
Return address:
Do not send the goods to the company headquarters. You will receive the correct return address after submitting the form.
Important notes:
- Goods must be sent back within 14 days of submitting this form.
- Returned items must be in their original condition (undamaged, complete).
- Refunds will be issued within 14 days after we receive the returned goods.
- Failing to collect a parcel does not constitute a valid withdrawal from the contract.